Users are reporting issues with the Facebook app on iOS 18 devices, including iPhones and iPads. Problems range from the app not loading content to crashing immediately upon opening. Some users experience repeated posts in their feed, while others see no posts at all. The issues seem to persist across different devices and browsers, affecting both the Facebook app and the website in Safari.
Various troubleshooting steps have been attempted, including updating the app, deleting and reinstalling it, rebooting devices, clearing cache, reinstalling the Facebook app, rebooting Wi-Fi, rebooting devices, changing passwords, and closing out of all Facebook accounts. However, these solutions have not proven universally effective. One user even consulted a professional phone and computer repair technician without success. This widespread issue points to a potential incompatibility between the Facebook app and the latest iOS 18 update.
A potential workaround involves manipulating the Messenger app. One user suggests offloading or deleting both the Facebook and Messenger apps, then reinstalling Messenger first. After opening Messenger, reinstalling the Facebook app and logging in might resolve the issue. This workaround has worked for some users but not all, suggesting the root cause might be more complex. Another user was able to restore Facebook functionality by prioritizing the app’s download in the device settings.
While these workarounds offer temporary solutions, a permanent fix likely requires an update from Meta, the parent company of Facebook. They have a history of slow bug fixes, especially for iPad-specific issues. It’s crucial for app developers to thoroughly test their apps with each new operating system update to ensure compatibility and avoid disrupting user experience.
One community expert suggests checking for VPN usage as a potential source of communication errors. Deleting the VPN profile, rather than just turning it off, might resolve the issue if a VPN is being used. This highlights the importance of considering network configurations when troubleshooting app issues.
Another expert provides detailed instructions for the Messenger workaround, emphasizing the importance of fully deleting both apps before reinstalling them in the correct order. This reinforces the need for clear and precise steps when providing technical assistance.
Despite these efforts, some users continue to experience problems even after trying all suggested solutions. The ongoing issue underscores the frustration users face when essential apps malfunction, especially after operating system updates. The persistence of the problem despite numerous troubleshooting attempts and proposed workarounds highlights the urgent need for a definitive solution from Facebook.
