Kalangi Fashion: Understanding Returns, Refunds, and Exchanges

Kalangi Fashion provides a clear policy for returns, refunds, and exchanges to ensure a smooth shopping experience. You have a 3-day window to return an item from the date of receipt. Returns are accepted solely for damaged goods or items significantly different from their online description. To qualify for a return, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Items that conform to the provided size chart and description are not eligible for return. Return shipping charges will be deducted based on the order value, as detailed in the table below. For international returns, customers are responsible for shipping the product back to Kalangi Fashion. Upon receipt and verification, a refund or store credit will be issued. Certain pincodes may not offer return pickup services, requiring customers to ship the item to the designated Kalangi Fashion address.

Kalangi Fashion’s refund policy outlines the process for receiving your refund after a returned item is received and inspected. You will be notified of the refund status promptly. Upon approval, a coupon for the calculated amount, after deductions, will be issued for future purchases. In exceptional cases, a refund may be processed to your original payment method. Refunds typically take several days to process, depending on your financial institution. Shipping costs are non-refundable.

Exchanges are not offered at Kalangi Fashion. Instead, a coupon equivalent to the calculated amount, after deductions, will be provided for future purchases. For return pickups, two attempts will be made by the courier. If unsuccessful, the return request will be canceled and cannot be resubmitted.

Order cancellations can be requested via email at [email protected] or WhatsApp at 8979975712 within 12 hours of placing the order. Shipped orders cannot be canceled. Some items are marked as non-returnable in their descriptions. Shipping charges are non-refundable. In cases of “free shipping,” return shipping charges will be deducted as follows:

An additional Rs 60 will be deducted for cash-on-delivery orders. This comprehensive return policy ensures transparency and clarity for all Kalangi Fashion customers.