Target, a renowned Fortune 50 company and leading retailer in America, offers more than just a job; it’s a chance to build a fulfilling career. With over 400,000 team members globally, Target is a brand synonymous with quality and a joyful shopping experience. Becoming a part of Target means contributing to a company that values community, invests in growth, and fosters a collaborative environment where every team member can thrive. At Target, the core purpose is deeply embedded in their values and work ethic – to care, grow, and win together.
Embark on a Stylish Path: Your Role as a Fashion Consultant
As a Fashion Consultant at Target, you’re at the forefront of bringing style to life for guests. This role is perfect for individuals passionate about dynamic operations and creating exceptional guest experiences. You’ll be the energy behind compelling in-store presentations, making fashion discovery effortless and enjoyable. Your day will involve engaging with guests on the sales floor and in fitting rooms, offering welcoming assistance and style advice. Ensuring the sales floor is impeccably stocked with the right products, accurately priced, and clearly signed with the correct sizes, styles, and colors is crucial. Your expertise will span across key departments including Apparel & Accessories (A&A), Home, and Baby, making you a versatile style expert within the store.
Target believes in providing its team members with enriching experiences that cultivate valuable career skills. The Fashion Consultant role offers a unique opportunity to develop and hone skills essential for a successful career in retail and fashion:
- Guest-First Culture Expertise: Deepen your understanding of guest service fundamentals and champion a guest-centric approach throughout the store, ensuring every interaction enhances the shopping experience.
- Retail Business Acumen: Gain practical knowledge of retail operations, including analyzing department sales trends, managing inventory effectively, understanding guest shopping behaviors, and implementing pricing and promotional strategies. You’ll also learn the basics of visual merchandising to attract and engage shoppers.
- Fashion Industry Insights: Stay ahead of the curve with industry trends, including evolving style preferences, seasonal fashion shifts, and brand differentiation. This knowledge will enable you to provide informed style advice and contribute to creating a trendy and relevant shopping environment.
- Merchandising and Presentation Skills: Master the art of setting, filling, and pricing merchandise according to guest preferences. You’ll learn how to create visually appealing displays that make it easy for guests to find what they need and discover new items.
A Day in the Life: Dynamic Responsibilities of a Fashion Consultant
No two days are identical as a Fashion Consultant, offering a dynamic and engaging work environment. However, a typical day will likely involve these key responsibilities:
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Creating a Welcoming Atmosphere: Begin each interaction by genuinely greeting all guests, making them feel valued and appreciated from the moment they enter your department.
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Personalized Guest Engagement: Sharpen your observational skills to quickly gauge whether a guest requires assistance or prefers to browse independently. Adapt your approach based on body language and verbal cues to provide tailored service.
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Data-Driven Decision Making: Utilize store tools to gain a comprehensive understanding of key performance indicators, including sales goals, top and bottom-performing departments, inventory levels, shortage categories, guest traffic patterns, and peak shopping hours. This data will inform your daily priorities and actions.
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Ensuring Product Availability and Presentation: Maintain optimal product availability by diligently replenishing and organizing the sales floor. Create an inviting, easy-to-shop environment that is both welcoming and inspiring, encouraging guests to explore and make purchases.
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Trend Awareness and Visual Standards: Stay informed about current fashion trends and brand guidelines. Execute visual merchandising standards and guidelines to create captivating displays that align with Target’s brand image and attract guest attention.
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Fitting Room Excellence: Manage the fitting rooms as a crucial touchpoint in the guest experience. Welcome guests, offer style inspiration, and provide personalized recommendations to help them complete their looks and enhance their purchasing decisions.
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Comprehensive Product and Service Knowledge: Become an expert on the tools, products, and services available throughout the store, especially within your designated area. Use this knowledge to effectively address guest inquiries, resolve issues, and elevate their overall shopping experience.
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Efficient Workflow Management: Acknowledge guests while efficiently completing workload tasks, minimizing disruptions to their shopping experience. Analyze sales trends to strategically prioritize daily tasks based on business demands and guest needs.
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Adapting to Assortment Changes: Support product assortment changes and maintain an inspiring shopping environment year-round. Set transitions on time, remerchandise new products effectively, and uphold brand space standards following new set guidelines.
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Area Ownership and Expertise: Take ownership of assigned areas, ensuring the sales floor is properly zoned, well-stocked, and accurately signed for guest clarity and convenience.
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Accurate Signing and Promotions: Verify that regular and promotional signage is correctly set for defined categories. Maintain thorough knowledge of products currently on promotion to assist guests and maximize sales opportunities.
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Executing Visual Merchandising Plans: Implement revisions, sales plans, planograms, and Visual Merchandise Guides (VMGs) for defined categories to maintain brand consistency and visual appeal.
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Efficient Backroom Operations: Accurately execute backroom fills, addressing both replenishment needs and specific guest requests promptly and efficiently.
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Backroom Organization and Maintenance: Own and maintain the organization of backroom aisles according to established standards, including managing backstock and efficiently locating items for your assigned areas.
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Balancing Guest Interaction and Tasks: Prioritize guest interaction and engagement while effectively balancing task-oriented responsibilities to ensure both guest satisfaction and operational efficiency.
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Utilizing Technology for Guest Solutions: Solve for guest needs using available tools like myCheckout or the Target App to offer solutions for items that may be out of stock in-store, providing seamless alternatives and enhancing guest satisfaction.
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Expressing Gratitude and Building Relationships: Thank guests sincerely for choosing to shop at Target and reinforce your role as a helpful resource for future needs, encouraging repeat visits and fostering customer loyalty.
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Upholding Ethical Standards and Safety: Consistently demonstrate a culture of ethical conduct, safety, and compliance in all actions. Work safely to protect yourself and others, identify and rectify potential hazards, and adhere to all safety policies and best practices.
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Supporting Guest Services and Compliance: Provide support for guest services such as back-up cashier duties, order pick-up (OPU), and Drive-up (DU). Maintain a compliance-focused approach while executing these duties, particularly regarding federal, state, and local regulations for age-restricted products.
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Adaptability to Business Needs: Undertake all other duties as directed based on evolving business needs and priorities, demonstrating flexibility and a willingness to contribute wherever needed.
Are You the Perfect Fit? What Target Looks For in a Fashion Consultant
Target is an ideal match if:
- Energetic Environment Thrives You: You are excited by a fast-paced and fun work environment. Target operates efficiently as a team to consistently deliver exceptional guest experiences.
- Guest Service is Your Passion: Providing outstanding service that earns guest loyalty (“I LOVE TARGET!”) genuinely excites you. This shared passion is why team members love working at Target.
- Hands-On Retail Work Appeals to You: Stocking, setting up displays, and selling products are tasks that resonate with you. These activities are central to the Fashion Consultant role at Target.
- You Seek a Dynamic Workday: You prefer an active role over a desk-bound, Monday-Friday job. Target offers a busy and engaging environment, particularly on weekends, focused on making guests feel welcomed, inspired, and rewarded.
Essential Skills to Bring to the Role:
While Target provides excellent training to equip you with the specifics of being a Fashion Consultant, certain foundational skills are beneficial from the outset:
- Fashion Acumen: A strong interest and knowledge of apparel, accessories, and current fashion trends are essential for providing informed style advice and contributing to a fashion-forward environment.
- Guest-Centric Attitude: A naturally welcoming and helpful demeanor towards guests and fellow team members is crucial for creating a positive and collaborative work atmosphere.
- Tech Proficiency: Ability to use communication devices and operate handheld scanners and other technology as directed is necessary for efficient communication and task execution.
- Effective Communication Skills: Clear and effective communication skills are vital for interacting with guests, understanding their needs, and collaborating with team members.
- Teamwork and Independence: Ability to work effectively both independently and as part of a team is important for contributing to overall store success and achieving individual tasks.
- Problem-Solving Abilities: Capability to quickly address and resolve guest inquiries and issues on the spot ensures a positive guest experience and efficient service.
- Adaptability and Composure: Ability to remain focused and composed in a fast-paced retail environment and manage multiple tasks within established timeframes is essential for handling the dynamic nature of the role.
Core Expectations at Target:
Target values its team members and ensures clarity regarding basic expectations:
- Cash Handling Skills: Accurate cash register operation skills are required for processing transactions as needed.
- Physical Stamina: Ability to climb ladders and perform tasks that require physical movement is part of the role.
- Efficient Merchandise Handling: Capability to scan, handle, and move merchandise efficiently and safely, including lifting up to 15 pounds frequently and occasionally up to 44 pounds without assistance.
- Flexible Availability: Flexibility in work schedule, including availability for nights, weekends, and holidays, along with reliable and prompt attendance, is necessary.
- Adaptability to Work Conditions: Ability to work in varying temperatures and environmental conditions, particularly when performing duties like Drive-Up or carryout, is required.
- Mobility and Endurance: Ability to remain mobile and on your feet for the duration of scheduled shifts, which may vary in length, is essential.
